Official Platform Document

Terms and Conditions FC Gaming — Platform Usage Guidelines

Before using the fc gaming platform, we encourage you to read this document carefully. These Terms and Conditions set out your rights and responsibilities as a platform user, as well as fc gaming's obligations to you.

Updated: January 2026
Bahasa Melayu
21+ Only

Important Things You Need to Know

Before reading the full document, here is a summary of the six key points you need to understand about using the fc gaming platform.

Age 21 Limit

The fc gaming platform is only open to individuals aged 21 and above. Registration by minors is strictly prohibited and any such account will be terminated upon verification.

One Account Per Individual

Each individual is only permitted to hold one account at fc gaming. Owning multiple accounts is a violation of these terms and may result in the suspension of all associated accounts without prior notice.

Bonus & Promotion Terms

All bonuses and promotions are subject to the specified wagering requirements. Bonuses may not be withdrawn before the wagering rollover requirements are met. The specific terms of each promotion are displayed on the promotions page.

Withdrawal & KYC

The first withdrawal requires full KYC (Know Your Customer) verification. fc gaming reserves the right to withhold withdrawals until all verification documents have been received and confirmed.

Prohibited Activities

Any attempt at fraud, money laundering, use of unauthorized third-party software, or system manipulation will result in immediate account closure and balance freeze.

Jurisdiction & Disputes

Any dispute will first be resolved through fc gaming's internal dispute resolution process. fc gaming operates under a valid licensing jurisdiction and is subject to applicable laws.

Important Note: By registering and using the fc gaming platform, you agree to be bound by all terms and conditions stated in this document. Please read carefully before making any deposit or engaging in any gaming activity.

1Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the fc gaming platform — including the website, mobile app, and any related services — you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions.

These Terms and Conditions constitute a legally binding agreement between you ("User") and fc gaming ("Platform"). If you do not agree with any part of these terms, you are not permitted to use this platform.

Fc gaming reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect as soon as they are published on the website, and users will be notified via email or in-platform notification. Continued use of the platform after such changes constitutes acceptance of the updated terms.

2User Eligibility & Account Management

To register and use the fc gaming platform, you must meet the following requirements:

  • Aged at least 21 years of age at the time of registration.
  • Not located in a jurisdiction where online gambling is prohibited by law.
  • Not an individual listed on any self-exclusion list or platform ban.
  • Possesses the legal capacity to enter into a binding agreement.
One Account Per Individual: Each user is only permitted to hold one registered account. Two or more accounts owned by the same individual will be considered a terms violation, and all associated accounts may be suspended or terminated.

You are responsible for maintaining the confidentiality of your account password and ensuring no other party accesses your account. fc gaming is not liable for any losses resulting from unauthorized account access caused by user negligence.

All information provided during registration must be accurate, complete, and up to date. fc gaming reserves the right to request identity verification documents at any time as part of the KYC process.

3Deposits, Withdrawals & Financial Transactions

Fc gaming accepts deposits via a variety of payment methods including FPX, Touch 'n Go eWallet, GrabPay, DuitNow QR, and local bank transfers. All financial transactions are processed with 256-bit SSL encryption.

  • Minimum Deposit: The minimum deposit amount is as specified on the platform's deposit page and is subject to change from time to time.
  • Withdrawal: Withdrawals will only be processed to the same payment method used for the deposit, except for valid technical reasons.
  • Processing Time: Withdrawals are typically processed within business hours after all verifications are completed.
  • KYC Requirements: Full identity verification is required for the first withdrawal. Documents that may be requested include your ID card, proof of address, and a screenshot of your payment method.
Attention: fc gaming reserves the right to hold any suspicious withdrawal pending completion of a security investigation. This is a protective measure in the interest of both users and the platform.

Funds deposited into an fc gaming account are for gaming purposes only. fc gaming does not pay interest on user account balances, and balances are not considered financial deposits.

4Bonuses, Promotions & Loyalty Program

All bonuses, promotions, and rewards offered by fc gaming are subject to the specific terms and conditions stated alongside each offer. Users are required to understand these terms before accepting any bonus.

  • Wagering Requirement: Bonuses cannot be withdrawn directly. Users must meet the specified wagering requirements before a withdrawal can be made.
  • Validity Period: Each bonus has a set validity period. Bonuses not used within that period will expire automatically.
  • One Offer Per User: Each promotion may only be claimed once per user, unless stated otherwise.
  • Wagering Limit During Active Bonus: A maximum wagering limit may apply while a bonus is active. Wagering beyond this limit may result in bonus cancellation.
Transparent Bonus Policy: fc gaming is committed to displaying all bonus terms clearly and in an easily understandable manner. If you have any questions about the terms of a specific promotion, please contact our support team before accepting the bonus.

5Game Rules & Results

All games available at fc gaming are operated by licensed and audited third-party providers. The specific rules of each game are the responsibility of the respective provider and are displayed within the game interface.

  • Game results generated by the RNG (Random Number Generator) system are final and cannot be amended.
  • In the event of a technical interruption during gameplay, the last result confirmed by the server will be applied.
  • Fc gaming is not liable for wins or losses arising from interruptions to the user's internet connection.
  • Any winnings arising from a technical error or incorrect price display are subject to non-payment and investigation.

Fc gaming reserves the right to take appropriate action, including suspending gameplay or voiding bets, if there is evidence of manipulation or suspicious activity during a gaming session.

6Strictly Prohibited Activities

Serious Warning: Violation of any item in this section may result in immediate account closure, freezing of all balances and funds, and legal action where applicable.

The following activities are strictly prohibited on the fc gaming platform:

  • Identity Fraud: Registering using a false identity, another person's identity, or inaccurate information.
  • Money Laundering: Using the fc gaming platform for money laundering or financing any illegal activity.
  • System Manipulation: Using bot software, automated scripts, VPNs to bypass restrictions, or any technical method to gain an unfair advantage.
  • Collusion: Colluding with other players to gain an advantage in games, particularly in poker and Live Casino games.
  • Exploit Abuse: Exploiting technical errors or pricing mistakes in the system for personal gain.
  • Account Sale or Transfer: Selling, transferring, or lending an account to another party.

7Privacy, Personal Data & Security

Fc gaming takes the protection of users' personal data seriously. The collection, processing, and use of your personal data is governed by fc gaming Privacy Policy which forms part of these terms.

  • Your personal data is collected for the purposes of identity verification, payment processing, fraud prevention, and service improvement.
  • Fc gaming does not sell or share your personal data with third parties for marketing purposes without your consent.
  • All data is handled with encryption and stored on secure servers with restricted access.
  • You have the right to request access to your personal data, and to request corrections or deletion of that data within the limits permitted by law.

For more information on how we handle your data, please refer to Privacy Policy our full policy.

8fc gaming Liability Limit

Fc gaming provides the platform on an "as is" basis and makes no guarantee that the service will always be available without interruption, errors, or any technical issues.

  • Fc gaming is not liable for any indirect losses, loss of revenue, loss of data, or damages of any kind arising from the use of or inability to use the platform.
  • Fc gaming's maximum liability to any user is limited to the total amount deposited by that user in the thirty (30) days preceding the event giving rise to the claim.
  • Fc gaming is not liable for any gaming losses, as losses in games are a risk voluntarily accepted by the user.

9Account Closure & Suspension

Fc gaming reserves the right to suspend or close a user's account under the following circumstances:

  • Violation of any term in this document.
  • Fraud or suspicious activity detected by the system or security team.
  • Failure to provide the requested KYC verification documents within the specified timeframe.
  • Request by the user to close their own account.
  • Registration by a verified underage individual.

Users may also close their own account at any time by contacting the support team. Following closure, any valid balance will be returned once all reviews are completed, subject to the relevant terms.

Self-Exclusion: If you feel the need to take a break or stop playing permanently, we offer a self-exclusion option in your account settings. This is a responsible gaming measure we fully support.

10Changes to Terms and Conditions

Fc gaming reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Material changes will be communicated to users via:

  • In-platform notification at least 7 days before changes take effect (for material changes).
  • Email the address registered to your account.
  • Update notice on the Terms and Conditions page with the latest update date.

Continued use of the platform after changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before they take effect.

11Responsible Gaming

Fc gaming is committed to promoting responsible gaming and providing a safe environment for all users. We offer a range of self-control tools including:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
  • Loss Limit: Set a maximum loss limit you are comfortable with over a given period.
  • Time Limit: Set session time limits to avoid playing for too long.
  • Self-Break: Take a break from the platform for 24 hours, 7 days, or 30 days based on your needs.
  • Self-Exclusion: Permanently exclude yourself from the platform if needed.

For more information on responsible gaming support resources, please visit Responsible Gaming page us.

Don't Play If You Have a Problem: If gaming is affecting your daily life, relationships, or finances, please seek help. fc gaming supports responsible gaming awareness initiatives.

12Contact Us & Dispute Resolution

If you have any questions about these Terms and Conditions or wish to file a complaint, please contact the fc gaming support team via:

  • Live Chat: Available 24 hours a day, 7 days a week through the fc gaming platform.
  • Email: [email protected] (no link — please copy the address manually)

All complaints will be addressed within three (3) to seven (7) business days. For more complex complaints, the resolution period may be extended and users will be notified. fc gaming is committed to resolving all disputes fairly, transparently, and in a timely manner.

Our Commitment: fc gaming is committed to fair complaint resolution. All complaints are recorded, independently investigated, and responded to in writing. We believe every user deserves respectful treatment and a satisfactory resolution.

Questions About fc gaming Terms & Conditions

Depending on the severity of the violation, fc gaming may take action ranging from a written warning, temporary account suspension, balance freeze pending investigation, to permanent account closure. For serious violations such as fraud or money laundering, fc gaming reserves the right to report to the relevant authorities.

No. Each individual must open and use their own account using their real identity information. Opening an account on behalf of someone else or using another person's account is a terms violation that may result in the closure of all associated accounts and freezing of funds.

Standard complaints are typically resolved within 3 to 7 business days. Complaints involving financial investigations or more complex cases may take longer. You will be kept informed of your complaint's progress periodically via email or through the platform.

Standard documents required for KYC include a copy of your Malaysian Identity Card (MyKad) or valid passport, proof of current address (utility bill or bank statement), and a screenshot or proof of the payment method used. Additional documents may be requested depending on transaction amounts or risk factors identified by the system.
Agree to the Terms? Start Your Journey

Register Your fc gaming Account with Confidence

By understanding our Terms and Conditions, you are ready to enjoy a safe, fair, and enjoyable gaming experience at fc gaming.

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